Legal
Privacy Policy
How Natania Preschool collects, uses and protects your family’s information. Last updated: 10 November 2026.
1. Who we are
Natania Preschool (“we”, “us”) is located at #23, 3rd Cross, 7th Main, Indiragandhi Main Road, MEG Layout, A. Narayanapura, Bengaluru 560016, and is part of the Excelsior Natania School family. This policy explains how we handle personal information collected through nataniapreschool.com and when you contact us. We process personal data in line with India’s Digital Personal Data Protection Act, 2023 (DPDP Act).
2. Information we collect
When you fill in our Enquire Now form, we collect:
• Parent’s or guardian’s name and mobile number
• Child’s name (optional), the class you are interested in and your preferred batch
• Whether you need the school van, and your area
• Any message you write, the page you enquired from and the time of your enquiry
When you call or message us on WhatsApp, we receive your phone number and whatever you choose to share. Our website host may record basic technical information, such as pages visited and browser type, to keep the site working and to count visits. Please do not share medical or other sensitive details through the website form.
If your child joins Natania, we collect the further details needed for admission and day-to-day care on our admission forms, and we explain at that time how they are used.
3. How we use your information
• To reply to your enquiry and share information about admissions, fees, batches, Day Care and transport
• To arrange a school visit and follow up on your enquiry
• To plan school van routes when you ask about transport
• To run and improve our website
We do not sell or rent your personal information, and we do not share it with other businesses for their marketing.
4. Children’s information
We collect information about a child only from their parent or guardian, and only with that parent’s or guardian’s consent, as the DPDP Act requires. We do not knowingly collect personal information directly from children.
Photos and videos of children taken at school are shared with their parents for activity updates. We will publish a child’s photo publicly, for example on our website or social media, only with the parent’s consent.
5. How your information is shared and stored
• WhatsApp: when you submit the form, your WhatsApp opens with a pre-filled message to our school number. It is sent only when you tap Send, and WhatsApp (Meta) handles it under its own terms.
• Google Sheets: your enquiry details are saved to a Google Sheet that only authorised Natania staff can open.
• Website hosting: our website is hosted by Framer.
• Google Maps: if you tap Get Directions, Google Maps opens under Google’s own privacy policy.
• Legal requirements: we may share information when the law requires it, or to protect a child’s safety.
6. How long we keep your information
We keep enquiry details only as long as we need them to respond and to follow up for the admission year you asked about. Enquiries that do not lead to admission are deleted within 12 months. Records of enrolled children are kept for as long as the law and school administration require.
7. Keeping your information safe
Only authorised Natania staff can access enquiry and student records, and we take reasonable steps to protect them. No method of sending or storing data online is completely secure, but we work to keep your family’s information safe.
8. CCTV on our premises
Our school is monitored by CCTV 24×7 for children’s safety. Only authorised staff can access the footage. We share it only where needed for a child’s safety or when the law requires it.
9. Your rights
Under the DPDP Act you can ask us to tell you what personal information we hold about you or your child, correct or update it, or erase it when it is no longer needed. You can also withdraw your consent at any time, raise a grievance with us, and nominate someone to exercise these rights for you.
To do any of this, call or WhatsApp us on +91 97311 25463, or visit us at the school. We will respond within 30 days. If you are not satisfied with our response, you may complain to the Data Protection Board of India.
10. Cookies
We do not use advertising or tracking cookies on this website. Our website host may use essential technical storage needed for the site to work.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
12. Contact and grievances
Natania Preschool, #23, 3rd Cross, 7th Main, Indiragandhi Main Road, MEG Layout, A. Narayanapura, Bengaluru 560016.
Phone and WhatsApp: +91 97311 25463.